Help and guides
For the counselor

The way back

Talk, encourage, correct; a consequence only if needed; then the repair, and the points come back.

Every deduction opens a way back with the counselor. Nothing in it is a punishment; it is how a child is guided back, with dignity kept. Three steps are required, a fourth is there only if the first three were not enough, and then the repair is written and the points return.

The steps

StepWhat it isWhat the app asks for
1. TalkThe same day, with the counselor: what happened, and why. The child talks with you first, before anything else.Your note
2. EncourageThe child is reminded of the good already in their record, which nobody can take away.Your note, and a goal agreed with the child
3. CorrectWhat to do differently next time, said plainly and agreed between you and the child.Your note, and confirmation that the family was told
4. ConsequenceOnly if the first three were not enough: proportionate and brief. Service, repair, an apology or a reflection.Optional

After step three, the restoration opens.

Record a step

Open the child from Way back or from Students. The deduction is in the history, and under it the way back with its steps.

A child's page for the counselor: the deduction, the way back with Talk and Encourage recorded and Correct next, and the family section below
Elias: Talk and Encourage recorded, Correct next. The restoration opens after it.
  1. Record step 1, 2 or 3: the next step is the only one open. Write what was said, in a few lines. For Encourage, write the goal the child agreed to. For Correct, confirm the family was told.
  2. The step is written with the date and your name. Steps go in order and are never edited.

The email "Way back complete" goes to the head when step three is recorded, so the repair can follow.

The repair

When the child has made it right, record the restoration in two parts:

  • Undone: what was put right. "Returned the calculator and apologized to Mei in front of the group."
  • Good done: the good the child did on the way. "Helped Mei catch up on the homework she missed, two afternoons."

The exact points come back. The deduction stays in the record, marked restored; the restoration is its own entry with your name.

A child's page after the way back: the restoration with what was undone and what good was done, and the deduction marked restored
Isabella: the repair written, the ten points back, the deduction marked restored.

The list

Way back in the left bar lists every open case, oldest first, with the steps done and the next one, and below it the cases made right. Talk should happen the same day; the list is how nothing waits.

The Way back page: open cases oldest first with their steps and what comes next, and the restorations made recently
Every open case, oldest first. Nothing waits.

Who sees what

A teacher sees that the way back is open with the counselor, and nothing of its words. The head sees the steps. The family sees the deduction and the repair, never your notes.