Emails you can receive
Every email the app sends to staff, when it goes, and how to switch each one off.
The app emails you when something happens that concerns you, and on a few fixed schedules. Every kind has its own switch on your account page, and the switch follows you if you belong to more than one school.
No email ever carries a child's full record or a counselor's note. Some name a child's first name to school staff; the family's invitation names the child and nothing from the record.
When something happens
| Who gets it | When | |
|---|---|---|
| Invite | The person invited | An admin sends an invitation to an address |
| Welcome | You | You join a school with an invite code |
| School created | The head | A school is created |
| Invite accepted | The admin who made the invite | Someone joins with it |
| Role changed | You | An admin changes your role |
| Access removed, Access restored | You | An admin removes or restores your access |
| Deduction recorded | The school's other admins | The head records a deduction |
| Way back complete | The admins and the counselor on the case | The third step, Correct, is recorded |
| Restoration completed | The admins and the counselor on the case | The repair is written and the points return |
| Review case opened | The board and the admins, minus the opener | An appeal, a concern or a flag is opened |
| Review case decided | The opener and the admins, minus whoever decided | The board records a decision |
| Review proposal waiting | The other board members | One member proposes a decision that needs a second |
| Entry rights withdrawn, Entry rights restored | The member and the admins | The board decides on a right to enter |
| Family invitation | The parent or guardian | The counselor or the head invites them |
On a schedule
| Who gets it | When | |
|---|---|---|
| Harmony Friday | The class's teachers | Fridays at 14:00 school time, when the class has not yet confirmed its peaceful week |
| Not yet recognized | Each teacher | Mondays at 07:00 school time, listing the first names of children with no act in fourteen days |
| Weekly summary | The admins and counselors | Mondays at 07:00 school time |
| Integrity alert | The admins | Only when the daily check does not verify; never on success |
Switching one off
Open your account page from the avatar at the top right and find "Your notifications". Each kind has a switch. Turning one off stops that email for you alone; everyone else keeps their own choice.
What families receive
A family receives one email: the invitation to see their child's record. After that, everything is on their own page in the app, and nothing from the record is ever sent by email.