Help and guides
For families

Your invitation

One email from the school, one link, and your email address to sign in. Nothing to install.

The school's counselor or head sends you one email with a link to your child's record. Open it, sign in with the same email address, and you are in. There is nothing to install and no password to remember.

Step by step

  1. Open the email from The Goodness Factor. It names the school and your child's first name, and nothing from the record.
  2. Open the link. It takes you to goodnessfactor.com.
  3. Sign in with the same email address the invitation was sent to. A code arrives by email; type it in.
  4. Accept the invitation. One button. Opening the link alone changes nothing; the link is claimed only when you say so, with the address you signed in with.
  5. You see your child. Your children are listed; open one for the record.
The invitation page: what a family sees of a child's record, and the button to accept the invitation
The invitation, before it is accepted. One button.
The family's first page: the child's name, the school and class, and a link to the record
Your children. Open one for the record.

Two children at the school

You receive one invitation for each, and both appear on your page after you have opened both links.

It must be the same address

The link works only for the email address it was sent to. If the school sent it to the wrong address, ask the counselor to withdraw it and send a new one.

Before you can see the record

Two things the school does first: the head opens the family view for the school, and the counselor records that you were told what is recorded and who sees it. If the page says the view is not open yet, the school is still on one of those steps.

On a phone

Add goodnessfactor.com to your home screen from the browser's share or menu button, and it opens like an app.